Well it looks like that time of year when snow's in the air and we are out of the office for those precious holiday-tastic days. Over the next two weeks(ish) Solarbotics/HVWTech will be closed on the following dates: December 24th (Wednesday) December 25th (Thursday) December 26th (Friday) January 1st (Thursday) January 2nd (Friday) During this […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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BOY those are strange little screws on the face of the GM11-14 series of gear motors! 1.7mm diameter x 0.35mm thread pitch ain't a common bolt, but we found some 4mm long that we've made available for those of you looking for a precision method of mounting the motors. Check out part M1.7x0.35!
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Hey everyone - if you're still scrambling to find that certain something for that certain somebody we might just have what you're looking for. For a limited time when you purchase a HexPummer Lantern we'll throw in a bonus shell for FREE. You'll get to choose the colour and theme for two lantern shells/sleeves so […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.