As some of you know, ActiveTech is changing locations and merging operations with Solarbotics. The retail store is going to take the space where the former RnD lab was, and we've been working hard to prepare that area for the move-in.
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
As some of you know, ActiveTech is changing locations and merging operations with Solarbotics. The retail store is going to take the space where the former RnD lab was, and we've been working hard to prepare that area for the move-in.
It's cool. Well, not quite. But it's smoking. Umm, that's not right, either. It's anti-smoking. Whoever redesigned their 493 smoke absorber did a pretty good job - it's much better than it was before! And Hakko even posted a cool video showing how good it is (sorry, can't embed the video here).
Ho Ho Ho! The 25th is fast approaching and we thought what better way to celebrate the season then with our families! (No, not the robotic ones, our real-living-breathing-warm- blooded ones!) Solarbotics will officially be closed from December 23 to December 27, 2005. We will be back in the office for December 28 when we […]
Greetings! Just a quick note that Solarbotics is closed this Monday October 9th for Canadian Thanksgiving. Sorry if this is an inconvenience for you, but this turkey has made an appointment with us that we just can't miss! We'll be back to business as usual on Tuesday. See you then!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.