Well, the pile of stuff we've just got in finally fell on me, forcing me to deal with it. Got some neat new stuff!: GMTT Traction tires for our GMPW and SW wheels. Ideal for mini-sumo robots! GMWW02 Wheel Watcher Encoder kits for the GM2/3/8/9 series gear motors, and GMWWS spacers (needed for GM2 & […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Make Something Useless Useful Update
We've been trying to Make Something Useless Useful since 2012. In order to do that we've been donating a percentage of past sales of the Useless Box to Plan Canada. In year 2013 $5,000 went to Plan Canada' Gift of Hope School Construction in Honduras.
Escaps back in stock!
Well, the last batch of Escap gearmotors went very fast. Let's hope this batch lasts a bit longer! Unlike the last set, this set has a higher reduction ratio of 663:1 instead of 362:1. This means it starts turning 0.46V (!) drawing only 3.3mA (!!) It's a 3V rated motor, but our tests show that […]
Everything's Under Control. Situation No...
You might be wondering what the heck happened with our site this morning. Our response would be, as the one and only Han Solo once said, "Uh, we had a slight weapons malfunction, but uh... everything's perfectly all right now. We're fine. We're all fine here now, thank you. How are you?" This morning we […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.