New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

June 16, 2002
University BEAM Projects

The University of of Illinois at Urbana-Champaign has been running a BEAM-style mechatronics program (GE100) for the last few years. The purpose of the class is to build a self-powered device that can propel itself over both smooth and rough terrain, using a pair of servos and a BEAM-style servo-controller circuit (similar in function to […]

January 8, 2007
Latest from our Favourite BEAM Roboticis...

Wondering what Mark Tilden and his crew at Wow-Wee have been up to lately? Thanks to Engadget and the BEAM-mailing list, we can see what they've released at the latest "Consumer Electronics Show" (CES), here on this page and this page. Love the Elvis head... just gotta drop that chip into the monkey head they […]

October 16, 2002
Junkbots available!

We're proud to announce that we just got our shipment of 'Junkbots, Bugbots, and Bots on Wheels' tonight! The first 100 books will come signed by Dave Hrynkiw, and come with a free GM2 or GM3 gearmotor!

May 6, 2020
Solarbotics Site Maintenance

We are expecting some outages while we perform some upgrades. Shouldn't be longer than a few hours, starting at 8pm MST May 6.

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart