Like the polite Canadians we are, we like giving thanks for various reasons or no reasons at all. So on Monday October 14 we will be giving the above mentioned thanks all day at our corresponding home bases, and therefore our office will be closed for the day. The website, however will remain open. Phone […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Protected: 3D Printer Training - 3D Prin...
There is no excerpt because this is a protected post.
Bug Stomping - Part 2, Solarcells sold o...
We're still undergoing website bug-stomping. You may have noticed some changed news items and the like. One of the edits crashed the page, so we had to reload an older backup. The SCPD photodiodes are now officially sold out! KaPUT! Gone! Until we can find a reasonably priced replacement, we won't be restocking these items […]
Symet Workshop
Here's something to take a boo at a workshop by Tom Mair and a Grade-5 class. From his message to the BEAM mailing list: Last year I helped Mrs. Corbett's Grade 5 class build robots and we had a blast (see a review here http://www.aasland.com/hcrd.html). Well, this year we are doing it again. We're building […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.