We are moving from our current humble abode to a new location with more light, more atmosphere and more room! Yes, Solarbotics & HVW Tech are moving on April 30, 2010 to our new location. Don't worry, we'll still provide you with the same great products and service but from a location where we can […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Holiday Closure
We'll be shut down for the Holiday long weekend this Friday July 1st. It's Canada-Day up here, but we will be open again July 4th. Happy Holiday, y'all!
Fireflies, Bundles, and Motors
Technically, winter starts with the Winter Solstice that occurs on December 21st. But we're pretty sure that whoever decided that is wrong, because it's starting to feel pretty darn cold out there. And to keep things warm, what do you need? Movement. And how do you make movement? Motors. So today we have range of […]
Battery Holder, Freeduino Bundles
Today I have something truly fantasmic to show you. If you have something in your mouth, you should swallow now. If you're standing, sit down. If you're in your car, buckle up. If your mouth is full while you're standing up in your car and browsing the internet to read this... I just hope the […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.