This may be our second ever post for Cool Link Wednesday, but that won't stop us from having a special theme edition! This week we opened up our very own Solarbotics Tumblr account, where we'll be posting some behind-the-scenes stuff with an R'n'D flavour. What kind of stuff, exactly? Today we had the second session […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Friday New Product: Metric Hardware
It's another Friday and we are back with the product that makes sense - it is metric! It is not measured in twips, poppyseeds, barleycorns, yards, furlongs, or any of this funny stuff. It's your good old straightforward decimals. Metric 2.5mm Hex Nut - 25 Pack $4.00 Metric M2.5 Hex Nut, in packs of 25, […]
Junkbots book website
We've just had the author copies of the book arrive today! Woohoo! That means that our regular inventory must be near behind. Stay tuned! This is as good as a time to announce the support website for the book at http://junkbots.solarbotics.com. The book says come to our website for support, but we've since constructed a […]
More of a Bug Hunt than a stand up fight...
So as some of you have noticed our new site went up yesterday, but unfortunately not without some issues. Today is a day of bug hunting, (which makes the Weyland-Yutani shirt I'm wearing even more appropriate) and thanks to the efforts of those of you who have taken the time to email me I've been […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.