Yes, I know what you're thinking. "But you were just closed for, like, a bajillion days for Maker Faire!!" And yes, you'd be right. Except for the bajillion part - that's just getting carried away. Solarbotics (and HVW Tech) will be closed tomorrow (July 1st), and Friday (July 3rd). Standard rules apply - you can […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Another New Gearmotor - The GM19!
Here's a funky motor for you - the GM19! Slightly larger than the other metal gearhead series (GM11-14), and with a larger motor, this 35:1 beasty looks like a good contender for building mini-sumos or other small, speed-hungry robots! But be warned: It is a bit strange. The gearhead is mounted askew to the motor, […]
Closed on Monday (the 16th) for Family D...
We will be so emotionally moved by the celebration of GPS Day tomorrow (the 14th) that we'll be taking Monday, February 16th off to recuperate. Go ahead and place orders or send emails - we'll get right back to you and continue shipping on Tuesday when we resume all business as usual. If you want […]
Solarbotics Now Accepts PayPal
Just in time for the Holiday season, Solarbotics is now able to accept PayPal payments through our web site. When you view your cart, you will now see the option to either make your purchase the usual method using your MasterCard or Visa, or the new option of proceeding with PayPal. Check the help page […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.