Well folks, let's get started with sad news - We will be closed on Monday, February 15th 2010 for Family Day. Standard schtick - send your emails, submit orders, leave messages, etc. We will resume responding to customers and shipping orders when we reopen the next day (Tuesday, Feb. 16th). Next up - more sensors! […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Junkbots available!
We're proud to announce that we just got our shipment of 'Junkbots, Bugbots, and Bots on Wheels' tonight! The first 100 books will come signed by Dave Hrynkiw, and come with a free GM2 or GM3 gearmotor!
Cool Links Wednesday: Tumblr Edition
This may be our second ever post for Cool Link Wednesday, but that won't stop us from having a special theme edition! This week we opened up our very own Solarbotics Tumblr account, where we'll be posting some behind-the-scenes stuff with an R'n'D flavour. What kind of stuff, exactly? Today we had the second session […]
More of the RS2 and Friends at CES
I just tripped over this article showing off some AMAZING footage of Mark's new creations. Enjoy! Read More...
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.