We're having problems pinging the Yahoo BEAM list. With 800+ members, it's been the core way we've all be discussing things BEAM, so we're preparing for the worst. We're accelerating our deployment of a list replacement / backup / archive under solarbotics.net. We'll be attempting to send subscription invitation emails to members who posted messages […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Closed Monday
We're closed for the Alberta Monday "Family Day" Holiday. See you Tuesday!
Monday Projects: Lasercut Stamps - Resea...
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.