Another week, another Wednesday. Time seems to be flying by like crazy, it's already February, and seems like we just celebrated New Years. So why not sweeten the passage of time with some random internet browsing, and some sugar in the form of chocolate or popsicles, your choice. Eat me | laser cutting café in […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Cool Link Wednesday: Yana Edition
About a million years ago (and by that, we mean 3-4) we had a crazy French intern called Jerome. He had a squiggly beard and liked to exclaim "SUPER COOL!" whenever he saw anything that caught his attention. But because he came up with neat stuff like the BeetleBot, we let him stick around. Even […]
Closed for Holidays
Just another quick note that Solarbotics will be closed for Victoria Day, Monday May 23. Any orders received after 2pm today will not go out until we open back up on Tuesday the 24th.
Solarbotics at Calgary Entertainment Exp...
Well, we survived the battlefield of 2014 Calgary Entertainment Expo with no human, animal or machinery losses (although with an apparent vocabulary shift towards geekery). In any case, running a double booth was a lot of fun and a lot of work, which makes it satisfying and tiring at the same time. And educating: we've […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.