New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

July 12, 2007
Circuit: Shok

You want a simple Photovore? This very tidy design by Solarbotics' own Grant McKee is based on a technique developed by Mark Tilden - Shok architecture.

October 18, 2004
Transistor turns 50!

Well, 50 years ago today, the Regency TR-1 transistor radio was unleashed on the masses. As the first transistor-based radio on the market, it made a splash. And here we are, 50 years later, making robots out of the same technology. Regenchy TR-1, Solarbotics salutes you!

June 19, 2001
Sale and New Items!

Would you like to see what we have on sale? Or what is the newest addition to our BEAM stores? Check it out in our New Item and Sale Item pages!There are a few new links that will point you to these pages too, you'll see them on the Products sidebar and at the top […]

October 16, 2012
New Product Friday: Cables, Adapters, Ju...

Well, I'm officially out of words, and again reverting to non-verbal expression.  I already tried to interpretively dance the new product post before. That leaves me completely out of options here. So how about I sleep interpretively? Or breathe... Now, that's just plain weird. Better I sleepwalk then: 4-conductor, 20AWG ribbon cable (Blue, Green, Yellow, […]

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart