You know, I had a page of our customer testimonials put together, and I just had the opportunity to sit and read it a bit. That's a pretty impressive page, even if I do say so myself! If you have any reservation about ordering from Solarbotics, I encourage you to take a quick look at […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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It appears February 14th is almost upon us, and it's an event that holds emotional significance to the very fibre of our souls. So to celebrate GPS Day (or Oregon Day or Death of the First Cloned Mammal Day or First Serbian Uprising against the Ottoman Empire Day or Department of Commerce Day) we decided […]
I see the light!
When winter settles in around these parts, daylight doesn't seem to last too long. So like moths we tend to get excited about the new bright and shiny toys we bring in. Today we have Super Bright LEDs - they're the nifty little units we put in the HexPummer Lantern to create that extra pulse […]
Holiday Hours, Christmas (Tree) Links
Well, it's that time of the year where the snow falls and us Canadians need to hibernate. As a result, Solarbotics will be closed December 24th, 25th, 26th and January 1st. Apparently our sleep schedule is kinda wonky. As usual, feel free to submit orders and emails, and we'll get caught up on a first-come […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.