From a post we just received from Roberto Avil
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed for Victoria Day (May 18th)
Hey there every peoples! Just a quick heads up for you - We will be closed on Monday, May 18th for Victoria Day. The standard rules apply - go ahead and place orders and send emails and leave phone messages. Normal hours will resume on Tuesday the 19th, when we'll process/ship orders and respond to […]
Christmas? What do you mean it's Christm...
Yeeks! Jeez, it's snuck up on me too... If you want to get your favourite solder-geek a new project for Christmas, keep in mind that our deadline for shipping is approaching. For US orders, your option is Purolator/DHL Courier (2 business days, so Wednesday the 21st by 2:00pm MST at the latest!). Domestic (Canadian) orders […]
New Product Friday: Tiny Things with Leg...
Electronic things come in all shapes and sizes, with all sorts of different appendages. This week we have a few itty-bitty components that have legs/leads. They're like bugs, except made of metal. And, you know, completely inanimate. (Inanimate bugs? Those are the best kind...) LM1084 5V 5A LDO Voltage Regulator $3.94 The LM1084IT-5.0 is a […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.