Woooo, new stuff, finally here! OpenBeam T Joining Plate, Anodized Aluminum - 2 Pack $1.90 T-shaped joining plates for all your OpenBeam creations! OpenBeam L Joining Plate, Anodized Aluminum - 2 Pack $1.90 L-shaped joining plates for all your OpenBeam creations! This one handily supports 45 & 90 angles. 5.5-2.1mm DC Power Jack - Female […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Thursday Cool Links
Well, it looks like we somehow managed to walk away from the Maker Faire unscathed. Going to the beach afterwards, though, has left us with some residual sunburns to suffer through. Thankfully, we got to return to some local weather that is wet, grey, and generally miserable. But enough of that! On with some neat-o […]
Guaranteed Results Workshop at WCRG
Solarbotics is again hosting a Guaranteed Results workshop at the Western Canadian Robot Games, on Friday May 10th, noon to 4pm. It works like this: Pick up any kits from Solarbotics before (or of the day) the workshop, bring it in, and we'll have tools and expertise there to make sure your kit goes together […]
Cool Links Wednesday: Tumblr Edition
This may be our second ever post for Cool Link Wednesday, but that won't stop us from having a special theme edition! This week we opened up our very own Solarbotics Tumblr account, where we'll be posting some behind-the-scenes stuff with an R'n'D flavour. What kind of stuff, exactly? Today we had the second session […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.