Yup, I've got a ticket in my hands to be at the Robotics Society of America's Summer Robot Games and Expo. Why? Well, Solarbotics wants to see what other roboticists are up to "out there", so our first stop will be San Francisco July 27th. So if you're in the Fisherman's Wharf area that weekend, […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Catalog 5 online
If you haven't got a print catalog in the mail yet, you can now download it as a 1.5 megabyte PDF file. Or, request one via mail if you wish! Download (or request) it via our catalog request page.
PICAXE is dead! Long live PICAXE!
Well we hate to break it to you, but the PICAXE-40X1 has kicked the bucket. Shuffled off the mortal coil. Wacked, given up the ghost, became living-challenged, croaked, sprouted wings, snuffed out. "IT'S NOT DEAD! JUST PINING FOR THE FJORDS!" Well, that's not the case. But is does (did?) have beautiful plumage. But that's okay […]
The Solar Marble Machine
... is here! Check it out in all it's glorious wooden-ness (Russian birch-ness even!): Starting today the Marble Machine is available at our website for backorder, and fully available for purchase starting May 18. The Solar Marble Machine is a result of collaboration of Solarbotics with MSRaynsford, whose original design was reworked as a solar-powered […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.