New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

March 20, 2015
Friday New Product: More Grove Yet Again

SeeedStudio continues to impress us with he Grove line of Arduino/Pi/microcontroller compatible plug-in modules. Here's a fresh batch for today's product announcements.

September 1, 2015
Tuesday New Product: Batteries, Pi Wedge...

Lithium Ion (LiPoly) Battery - 110mAh 3.7V $8.34 Lithium polymer battery, but darn small! 3.7V 110mAh LiPoly battery for E-Textiles $8.34 What makes this battery special for E-textiles? Built-in current limiting for safety. SparkFun Pi Wedge B+ $9.55 A prototyping Wedge for Raspberry Pi B+ that allows you to use a shield and a protoboard […]

November 27, 2005
ECRG BEP Walker success!

It comes to our attention from J Wolfgang Goerlich that he won the ECRG Walker competition with the "Servocore Walker" he built from a project in our "Bicore Experimenter's PCB" bundle! See more details about his walker here.

May 4, 2012
Credit Card Woes

Thanks to some information provided to us by a very determined customer (Thanks Erin!), we've been able to pin down why some of your credit cards were being declined. We've been able to correct and verify that this bug has been resolved, so those of you who have been declined while using an otherwise valid […]

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.