WooHOO! We managed to get large, grippy wheels made for our GM2 & GM3 series of gearmotors! If you're familiar with the Parallax / MarkIII style Minisumo, these wheels might look familiar. The critical difference is that these wheels are keyed to fit the double-flat of our own gearmotors! We're presently stocking the black and […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Fireflies, Bundles, and Motors
Technically, winter starts with the Winter Solstice that occurs on December 21st. But we're pretty sure that whoever decided that is wrong, because it's starting to feel pretty darn cold out there. And to keep things warm, what do you need? Movement. And how do you make movement? Motors. So today we have range of […]
Phones are Functioning Normal
..and we are back to (relatively) normal from an exciting and exhausting weekend at the Comic Expo. The update with many pictures coming soon!
Freezer Burn 2017 Pendant
Freezer Burn is an Alberta Regional Burning Man celebration annually creating a temporary community out on the prairie. A few of us here at Solarbotics attend, and having access to all of the neat technology, we make an effort to bring special projects to the festival. Lit up projects work well since the event is […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.