Whelp, many moons have passed since we posted last time (er, maybe that's a slight exaggeration), and many a thing have happened. We went to Las Vegas to the Magento conference, lasered some ukuleles, but mostly were in a mad rush preparing for the Calgary Comic & Entertainment Expo 2013. We teamed up with a […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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New Parts
We've added to our new parts listing the 8212 Maxim Voltage Monitor, the dual AA & AAA battery holder, and the new 1F 2.5V aerogel capacitor. Of them all, the new super-capacitor is pretty cool...
Credit Card Woes
Thanks to some information provided to us by a very determined customer (Thanks Erin!), we've been able to pin down why some of your credit cards were being declined. We've been able to correct and verify that this bug has been resolved, so those of you who have been declined while using an otherwise valid […]
New Product Friday: Introducing the Sola...
Lights. They're so purdy. Whithout 'em, we'd have one heck of a time to find things that would hypnotize us so effectively. So this week we have a few different LEDs that we're now carrying as well as... A NEW KIT! That's right, we're releasing a brand-new Solarbotics item with built-in blinky light technology. The […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.