Well, we've been back for a few weeks now, and the demobots still have to be unpacked. It was a blast. From what we understand, attendance was up almost 50% over last year. Traffic was backed-up from the local highway to the fairgrounds. There were LOTS of new exhibits. We should know - we've been […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Happy Easter!
Quick Reminder that Solarbotics is closed April 9, 2004 for our Good Friday holiday. Business as usual, Monday April 12, and any orders that were received Friday will go out Monday.
Friday New Product: Cables, Imps, and Ar...
Although according to some sources Canadians in general (and Solarbotics in particular) have long since gone into hibernation, some autonomous robots (or Russians) are still purchasing new product and producing content, through some coincidence of stray electric impulses. Among the wandering flickering lights of deserted offices, with Canadians gently tucked away in the corners and […]
Closed Friday, April 21st.
Fun fact: The Friday before Easter used to be just like any other day of the week. But then they ('they' who? THE GREAT THEY, THAT'S WHO) decided that no, this Friday should be set apart from all the other Fridays of the year. So they tried attaching different names. First was Bad Friday, which […]
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