If you were trying to visit us here Friday/Saturday, you would notice that we were "404" (site down). Sorry about that. Our host ISP is going through some changes that are ...aren't... going as well as they'd like. Sorry about the problems. Shouldn't be nothing that we can't get fixed, as soon as I find […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Solarbotics at the ECRG
Well, somebody from Solarbotics will be at the Eastern Canadian Robot Games, namely Dave Hrynkiw, and Grant McKee. If you're going to be out in the Toronto region this weekend (October 26 and 27), come by and see the games at the Ontario Science Center!
LAST DAY to Order to Guarantee Delivery!
Today is the last day to order your gifts from our website, for guaranteed delivery for Christmas. You must select OVERNIGHT SHIPPING during checkout if you want to receive your order on time!
Friday New Product: LED Embers and Conne...
This is a random photograph of the sun the other day for attracting attention. Now, you can see what we got to offer this week: USB A Female DIP 90 $1.25 These type 'A' female USB connectors are the standard when it comes to connecting peripherals to your project. LED Embers - Pack of 6 […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.