New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

December 9, 2015
Wednesday Links: Tattoos, Laser Cutting ...

Temporary Tattoos to Monitor Vitals An lighter more wearable alternative to FitBit (Via Beautiful Decay) Laser-Cut Wood Illustrations Layering laser-cut wood taken to a whole new level, by Martin Tomsky (Via Colossal) Tiny V8 Engine Out of Paper Paper can be exceptionally sturdy, especially when strengthened by glue. By Aliaksei Zholner (Via Gizmodo) REM Detection […]

July 23, 2010
HVW Sale, Useless Machine, Pitsco

Fun fact: As I type this out, I'm doing so not while sitting at my desk, but sitting on it. I highly recommend you try it. Probably not very ergonomic, but hey. When the boss temporarily commandeers your chair, you gotta make do with what you got. So this week we have a few small […]

December 7, 2015
Monday New Product: Grove, Raspberry Rel...

Grove - 4 pin Female Jumper to Grove 4 pin Conversion Cable (5 PCs per Pack) $4.95 4 Pin jumper wire for easy Grove-to-Arduino connections. Infrared LED Emitter $0.50 Standard sized T1-3/4 infrared emitting LED. Raspberry Pi Relay Board v1.0 $29.40 The Relay Shield contains four high quality relays and provides NO/NC connections to control […]

June 12, 2009
Make:KW, New Catalogue

Well folks, it's that magical time where we give you some special insight into what's new n' happenin' in the world of Solarbotics. We'll start off by sending our congrats to everyone who participated in the recent Make:KW Arduino 201 meetup. We were proud to sponsor the event by donating some L298 Compact Motor Driver […]

1 12 13 14 15 16 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

cart