Today August 21, 2017, we were treated to about 80% solar eclipse. In spite of the smoke, the weather cooperated so we couldn't miss this event. Pinhole projector boxes were made out of cereal and shipping boxes: Fancy ones were mounted onto a tripod, and a phone camera recording a time lapse video was taped […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Robots using GM15s
Sorry for the lack of posts lately. If you didn't already know, Solarbotics has been moving offices, and it's taken a surprising amount of effort to get everbody/thing moved and settled. Beyond that, I've found some time to websurf...just a bit! A GM15 linefollower? Neat!(Update!:)He's just posted a video of it going ~40cm/s (although he's […]
Closed Monday for Victoria Day
Hi all. It's Monday, May 19th, and for some reason, we have something called "Victoria Day" today. We're not open today, but I promise, we'll be back in tomorrow, rested and relaxed and ready to process your orders! Now to just beat these darn springtime allergies...sniiiiifffff....
Closed July 1st For Canada Day
On Wednesday July 1st 2014 we are closed for Canada Day. We will return to our regular phone calls answering and shipping next day on Wednesday. Happy 148th birthday, Canada.
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.