Remember that time we said we were going to close for vacation, but our website and phones would stay on duty to take your messages? Well, it looks like the phones are revolting, and demanding time off immediately. Right now we're having issues with our office system, and we're unable to take calls. Please shoot […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Solarbotics / Active-Tech Holiday Hours ...
Looking forward to a bit of recharge time after the holiday rush! While being in that mindset, here's our holiday schedule for both Solarbotics and the Active-Tech Calgary Storefront: December 24th - 9:30-1:30pm December 25th - Closed (HO HO HO!) December 26th - Closed (Whooboy... leftovers and toys!) December 27th - Closed (Moar leftovers... and […]
Organizing the Advanced Section
Every once in a while we like to re-arrange the furniture. Sure, it's nice to have things look new and different, but most of the time we're just trying to make things just work better. This week we've done a little bit of restructuring of our Advanced category - we hope it'll make it easier […]
Robothon workshop almost full!
We've got 20 spots, and 17 seats are filled. If you're planning on being at the Seattle Robothon and want to get in on an introductory Sumovore Workshop, now's the time to check out the registration page! Read More...
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.