So, didja all have a good Holiday Break? Yeah, we did too. Need a vacation to recover from the vacation... Enough chit-chat: Just a quick note to let you know we're expecting a bit of an outage January 6th at 2am MST (that's -7GMT, I think). Our server is being affected by an upstream upgrade […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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New Solar Cell!
As Panasonic is no longer manufacturing their line of Sunceram solar cells, we've been on the hunt for suitable replacements. Here's our first find - the SCC3733! It's a polycrystaline cell in an epoxy casing, so it's a bit heavier, but much, much less prone to breaking or burning off of the solder-pads. It's also […]
New Motor!
We've been very fortunate to be offered a limited supply of the amazing Portescap MU915L gear motor. Sound familiar? They should - they're the motivators for the legendary "Walkman" by Mark Tilden. We don't have a huge number of these, so if you're interested, order soon! (Limit 5 per customer)
Canada Day Holiday
Solarbotics will be closed for the July 1st Canada Day celebrations. We gotta let our people have fun some of the time...
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.