New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

December 20, 2018
LAST DAY to Order to Guarantee Delivery!

Today is the last day to order your gifts from our website, for guaranteed delivery for Christmas. You must select OVERNIGHT SHIPPING during checkout if you want to receive your order on time!

June 29, 2007
Cold, hard, steel... mounts!

Need another way to mount your GM2/3/8/9 gear motors? Their built-in holes are nice, but sometimes, you have to really clamp it down in a different way. Welcome the GMB28 (for GM2/GM8) and GMB39 (for GM3/GM9)! We now have our own custom-made laser-cut steel mounts that clamp and bolt your motor down securely and easily!

December 12, 2003
You guys are good...

No matter that we've been beating this website up for the better part of 6 months, you guys still find some bizarre bugs. Thanks to all that have been sending in the bug reports. We'll get the fly-swatter out Monday to squish them. Thanks again for all your (mostly very positive) feedback! Dave Hrynkiw, President

August 1, 2017
Teach the Teacher: Arduino Boot Camp

Join our workshop on August 9th or 29th to learn the basics of how to make Arduinos work and how to teach CTF, CTS, and cross-curricular Project Based Learning using this fantastic resource. Sessions schedule: 10:00AM-12:00PM - Arduino programming with the Grove Educational Kit 1:00PM-3:00PM - Arduino Electronics with the ARDX Electronics Kit Location: Active […]

Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.