Welcome to New Stuff Friday, where we show off a smattering of the latest inventory we've brought in. How is this different from a usual Friday at Solarbotics? We've moved our other news/announcements to other days of the week (such as Project Monday and Cool Links Wednesday), so you just get the goods on the […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Our sympathy...
Due to the horrific events happening in the USA, Solarbotics cannot guarantee delivery of Priority or Airmail orders for the immediate future. Our sincerest sympathy goes out to the victims of this brutal and cowardly attack. May time relieve you of your sorrow, and the attackers face their justice.
Wednesday Cool Links: Laser Experiments,...
Look! Bird (-shaped bullets) made holes in bird... feathers! Well, not quite, although that would have been awesome too. Actually we were doing some nitrogen-assisted laser tests on various regular, i.e. boring materials, such as plywood and mat board. Then I came across some feathers and here's what it turned out to be: Now that […]
Christmas/New Years Holiday Hours
Happy holidays! This is a quick note to announce our holiday schedule, which is going to be as follows: Friday, December 23 - Offices open til 2pm Saturday, December 24 - Tuesday, December 27 -- Closed Wednesday, December 28 - Thursday, December 29 - Open Friday, December 30 -- Offices open til 4pm Saturday, […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.