Last summer during a Solarbotics Robotics for Educators session, one of the teachers noted something about many of the mainstream robotics and electronics learning platforms commonly used in classrooms. He said that those platforms suffered from the Black Box Effect. This effect was where the “black boxes,” the controllers, were plugged into the computer and […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
2003 LANL Workshop
We've got the official "OK" to open up registration for the 2003 LANL BEAM Workshop in Los Alamos, New Mexico. The 3-day workshop is from May 1-3, with the 1-day following on May 4. Check it out at any of the following links: Direct IP link (until the following DNS entries echo through the web) […]
University BEAM Projects
The University of of Illinois at Urbana-Champaign has been running a BEAM-style mechatronics program (GE100) for the last few years. The purpose of the class is to build a self-powered device that can propel itself over both smooth and rough terrain, using a pair of servos and a BEAM-style servo-controller circuit (similar in function to […]
Site Difficulties - sorry!
If you were trying to visit us here Friday/Saturday, you would notice that we were "404" (site down). Sorry about that. Our host ISP is going through some changes that are ...aren't... going as well as they'd like. Sorry about the problems. Shouldn't be nothing that we can't get fixed, as soon as I find […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.