As those who've already received our new catalog already know, Solarbotics has officially released the ScoutWalker III upon the masses! We developed this walker kit based on criteria generated by ourselves and Solarbotics' distributor Steve Jones at "Bug'n'Bots". Steve wanted something new to feature at the ECRG workshops, and the ScoutWalker III is the results! […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Phones are Up
Well, we've found the ringleaders in this little impromptu telecommunications insurrection and took them out back, where we switched from our standard 'beat with a metaphorical hammer' to 'beat with an real hammer'. Which worked so well, actually, that our phones are now back up and behaving themselves. We can now take calls without any […]
Organizing the Advanced Section
Every once in a while we like to re-arrange the furniture. Sure, it's nice to have things look new and different, but most of the time we're just trying to make things just work better. This week we've done a little bit of restructuring of our Advanced category - we hope it'll make it easier […]
20 Years of BEAM Technology
A little while ago we received an email from an observant Mr. Pavel Ryabinkov, the site-admin of www.myROBOT.ru, who was asking us to relay a question to Mark Tilden: Could you answer, can it be considered the official date of birth BEAM-robotics November 10, 1989?I was basing this question on the message Brian O. Bush: […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.