Just got the word that Gareth Branwyn posted a review of our Turbot on his website at Streettech.com. Thinking of getting a Turbot? Here's a straight-shooting review! While you're there, take a look at the Solaroller article that was just posted. Neat stuff!
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Sherline Price Increase
Hey - don't blame us! We're just the messenger. Actually, Sherline has kept prices constant for the last 3 or 4 years, and were overdue for the increase. They're quality machines, and simply put - they're not cheap crap. If you're doing miniature machining, you'll be hard pressed to find a better machine with as […]
Order Form Glitches
More teething problems! We're very aware of the secure server "security warning" that pops up when you click on an items "Add to Cart" button. Be assured, we ARE the appropriate receivers of the information. The problem stems from the ISP serving our website (Cadvision) having a secure server that doesn't correctly parse the names […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.