NEW YORK - February 12, 2001 - The WowWee Toy division of Hasbro, Inc. today introduced the first toy line to incorporate advanced "nervous network" technology. New B.I.O. Bugs (Bio-mechanical Integrated Organisms), the hit of last month's Hong Kong Toy Fair, are robotic bugs that can autonomously act by themselves, come and go as they please, identify friend or foe and have the ability to avoid or climb over obstacles in their path.
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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