New Product Return Policy

Dave Hrynkiw
February 1, 2002

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.

This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.

Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.

MORE POSTS

September 1, 2015
Tuesday New Product: Batteries, Pi Wedge...

Lithium Ion (LiPoly) Battery - 110mAh 3.7V $8.34 Lithium polymer battery, but darn small! 3.7V 110mAh LiPoly battery for E-Textiles $8.34 What makes this battery special for E-textiles? Built-in current limiting for safety. SparkFun Pi Wedge B+ $9.55 A prototyping Wedge for Raspberry Pi B+ that allows you to use a shield and a protoboard […]

October 23, 2023
Protected: 3D Printer Training - Crealit...

There is no excerpt because this is a protected post.

December 21, 2010
Solarbotics Holiday Hours

Well folks, it's winding down to the last few days before Christmas. If you're aiming to get something delivered in the US before the 25th, you might be in luck if you order now and get it sent via UPS Express. We can't make any guarantees this late in the game, but we'll do our […]

January 30, 2014
Wednesday Links: Pulse Jacket, Wassilisc...

Today I wanted to share a how-to of one of my projects with you. So once I had some cats. And an extra apple tree. And I wanted to be noticed in the dark. So I made some fruit batteries out of apples and attached them to the running jacket. This way I could burn […]

1 9 10 11 12 13 253
Solarbotics Ltd Logo
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!

Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.

Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.

Copyright © 2024 Solarbotics Ltd. All Rights Reserved
cart