This week we did get our hands onto that shelf full of new product that was waiting patiently for its grand appearance here on the front page. Well, the product there wasn't that abandoned and lonely, technically - there's a bunch of stuff there to entertain itself. Like cables can hang out with other cables, […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
Closed on Monday August 6th
That's it. We've had enough. The weather is just too darn nice outside. So nice, in fact, that we quit. That's right, when Monday rolls around no one is even going to bother coming into the office. You heard us - we'll be closed on Monday, August the 6th. Go ahead and email and leave […]
Bulbdial on Steroids - the Chinook Shado...
We've been working with the Chinook Mall since they did a retrofit a decade ago, where they really amped up the mall, making it the keynote shopping centre of Calgary. One of their features is the "Time Capsule Clock", which sits in the floor of the center court, where a 1000 year time capsule waits […]
New Product: eSun Filament
We have expanded our selection of eSun filament to include a variety of new types and colours so you can do more with your 3D printing project. eSun Filament is known for its excellent quality, easy to store vacuum sealed packaging and easy-to-view transparent spool. eSun filament is available in both 1.75mm and 3mm thickness and comes […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
Solarbotics, Ltd. is not responsible for misprints or errors on product prices or information. For more information, please see our Terms and Conditions.
Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.