More teething problems! We're very aware of the secure server "security warning" that pops up when you click on an items "Add to Cart" button. Be assured, we ARE the appropriate receivers of the information. The problem stems from the ISP serving our website (Cadvision) having a secure server that doesn't correctly parse the names […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Looking for additions to our own IT Crow...
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Closed Mon, Sept 6th, New Stuff
HEY! YOU! WE'LL BE CLOSED FOR LABOUR DAY AND THERE AIN'T NOTHIN' YOU CAN DO ABOUT IT! BAHAHAHA! *Ahem* It's true. On the day called Labour, we will be doing anything but. Why is that? Nobody knows. But a day off is a day off, so we ain't complaining. Standard stuff applies - we'll answer […]
And then there was HEAT SHRINK. And Encl...
We're adding more and more from our Active Tech Calgary store lineup to our website. This week, NTE's line of head-shrink tubing, and Hammond Enclosures. This reflects what we have presently on hand in the store, which we're now able to bring to you via the website! We realize that with the new dataload our […]
Solarbotics has been operating for more than 25 years, bringing electronics know-how and supplies to both the electronics professional and hobbyist. We'll be happy to help you too!
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.