Our trip to RoboMaxx was great fun, and StrongBad did it again, winning first place in the Advanced Mini-Sumo competition! The GM6 gear motors did their job, rarely failing to give StrongBad the ability to power opponents out of the ring. We also entered our Sumovore Sumo robot kit (officially available in a day or […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
MORE POSTS
GM16 - Bertsch
Elegent motors anyone? Not for mini-sumo, that's for sure!
Phone Support Unavailable
Due to a shortage of staff and the Calgary Mini Maker Faire this weekend, we will unfortunately be unable to take your calls at this time. Sales & support can still be reached at sales@solarbotics.com & support@solarbotics.com, however responses may be a bit delayed.
Wednesday Links: Transparent Aluminum, G...
Transparent Aluminum Well, technically not exactly aluminum, but aluminum-based ceramic called aluminum oxynitride. Still with quite magical properties. (Via Makezine) Concealed Layers of Product Life Renee Verhoeven's grad project explores the relationship between anatomy and mobility in the series of gloves, using laser cutting. (Via Mocoloco) Asian Snack Enamel Pins These lovely pins by giantrobot.com […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.