We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid. This leads us to a new policy […]
From a satisfied customer...
Dave Hrynkiw
March 25, 2004
Here's a nice message from Jack Buffington resulting from our recent trip to Robolympics:
"Hi. I just wanted to say thanks to Dave for tipping me off to those new motor/gearboxes that you are selling. He sold two of them to me on Saturday. On Sunday I won the ribbon-climber event using the one of them in my robot! I'm going to evaluate them for use in some places of a Robo-One for next year."
MORE POSTS
Order Form Glitches
More teething problems! We're very aware of the secure server "security warning" that pops up when you click on an items "Add to Cart" button. Be assured, we ARE the appropriate receivers of the information. The problem stems from the ISP serving our website (Cadvision) having a secure server that doesn't correctly parse the names […]
LANL 2001 Pictures and other Website stu...
We have pictures from the Los Alamos National Labs Workshops! Check them out under the Gallery heading, or at the bottom of this post. We are having temporary difficulties with our Solarbotics.net server, eliminating the ability to read PDF files or downloads. This should be rectified soon. Also, in the transfer process, everyone who asked […]
Friday New Product Post and a Few Projec...
It's snowing here. Here's the proof - a ruler measured with another ruler, reading about 7" depth of (what used to be) snow. It's a massive invasion of snowflakes, and they don't seem too friendly. The amount of snowfall we are experiencing now can prevent anyone in their right mind from being outside. And the […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.