Closed July 1st For Canada Day

Sorry, our office is closed Monday, October 11 for Canadian Thanksgiving. Being further north, we have to eat our turkeys sooner. If we don't do it now and celebrate it with our American cousins next month, the turkeys freeze to the tundra, and we have to suck on Turkeysicles. Ick. We'll be back to work […]

I've got a note on my desk that says "Annouce that some Canadian Prices have changed". Uh...ok. I do what I'm told. Apparently, this has something to do with our Canadian dollar climbing like a rabid beaver.

We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid. This leads us to a new policy […]

Did you see the lunar eclipse on Monday night? I wish they had it rescheduled for Sunday afternoon, so all of us night-owls-who-have-to-get-up-early could watch that. But noooOOoOO. But at least the internet will save us. At least from information deficit. Laser Cut Helical Springs I wonder if zigzag helical springs can still travel down […]