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We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid. This leads us to a new policy […]

Yes, we're Canadian, so we celebrate the Thanksgiving weekend a bit earlier than our neighbours to the South. Thus, we won't be in on Monday the 8th. But our website will always be here! Have a good Columbus Day down there!

To make sure you get that special something for that special someone we recommend that you order on or before the following dates: Country and/or Region Delivery Method Postal Mail Courier Ground Courier Air Canada Atlantic & Territories December 15 December 17 December 22 Ontario & Quebec December 16 December 18 December 22 Manitoba December […]

HEY! YOU! WE'LL BE CLOSED FOR LABOUR DAY AND THERE AIN'T NOTHIN' YOU CAN DO ABOUT IT! BAHAHAHA! *Ahem* It's true. On the day called Labour, we will be doing anything but.  Why is that? Nobody knows. But a day off is a day off, so we ain't complaining. Standard stuff applies - we'll answer […]