We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid. This leads us to a new policy […]
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Possible Canada Post Service Disruptions
Labour negotiations between Canada Post and the Canadian Union of Postal Workers (CUPW) are currently taking place. In the event that an agreement between the two parties cannot be reached, customers could see a disruption to all Canada Post services as early as July 2, 2016. In the event of a labour disruption, Canada Post […]
Solarbotics Closed Monday (Thanksgiving)
Like the polite Canadians we are, we like giving thanks for various reasons or no reasons at all. So on Monday October 14 we will be giving the above mentioned thanks all day at our corresponding home bases, and therefore our office will be closed for the day. The website, however will remain open. Phone […]
Solarbotics Holiday Hours
Well folks, it's winding down to the last few days before Christmas. If you're aiming to get something delivered in the US before the 25th, you might be in luck if you order now and get it sent via UPS Express. We can't make any guarantees this late in the game, but we'll do our […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.