Hey, look at us! We made a witty, over-used joke! But seriously, this week we have a schwack-load of resistors for you. Normally we save most of these for our internal use, but what's so fun about that? So we've gone ahead and opened up our entire inventory of 5% accuracy, 1/4 watt resistors. There […]
New Product Return Policy
Dave Hrynkiw
February 1, 2002
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
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Weekend Tidbits
Being April in Calgary, it should come as no surprise to any of you that yesterday we had a lovely blizzard which melted and froze, coating everything in a delicious layer of ice. This, of course, is somehow connected to the fact that Solarbotics El Presidante, Dave, is currently in Las Vegas where it is […]
Phones are Down
Remember that time we said we were going to close for vacation, but our website and phones would stay on duty to take your messages? Well, it looks like the phones are revolting, and demanding time off immediately. Right now we're having issues with our office system, and we're unable to take calls. Please shoot […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.